Core Functions / Responsibilities:
1- Support the implementation of information management processes and approved ACDMS workflows across multiple programmes. Coordinate with programme focal points, field offices and relevant stakeholders on the timely and accurate collection, validation, submission, management and reporting of programme data.
2- Monitor data flows into ACDMS and conduct routine data quality checks for completeness, consistency, accuracy and compliance with approved standards and procedures. Identify and document discrepancies and follow up with programme and field teams to address identified data issues, and refer complex or recurring issues to the supervisor or relevant technical colleagues.
3- Maintain regular coordination with Programme Managers, programme focal points, field offices and field staff to support data management activities, reporting requirements and implementation of approved information management procedures.
4- Support programme teams in the use of ACDMS modules, forms and workflows. Provide first-line functional support to users, facilitate onboarding and training, and escalate technical issues to the appropriate ACDMS team members.
5- Support the preparation of reports, dashboards, data summaries and other information products using validated programme data. Review data and outputs for completeness and consistency with approved indicators, definitions and reporting requirements.
6- Maintain data management documentation, reporting trackers, validation records and issue logs. Apply established IOM data-protection, information-security, confidentiality and records-management requirements in the handling and documentation of programme data, and refer potential compliance concerns through the appropriate channels.
7- Coordinate closely with other Information Management Associates, programme focal points and ACDMS team members, including database, reporting, analysis, visualisation and GIS colleagues, to support the consistent implementation of information management standards and practices.
8- Identify and document recurring data-management challenges and contribute practical suggestions for improving workflows, tools, validation checks, user guidance and training materials, for consideration by the supervisor and relevant technical colleagues.
9- Perform such other relevant duties as may be assigned.
Required Qualifications and Experience
Education
- Bachelor’s degree in Information Management, Information Systems, Computer Science, Statistics, Data Science, Economics, Social Sciences, Business Administration or a related field from an accredited academic institution with four years of relevant professional experience;
- Or
• High School diploma with (6) six years of relevant professional experience.
Experience
- Experience supporting information management, programme monitoring, database or management information system processes in operational settings;
- Experience coordinating data collection, submission, verification and correction with programme focal points and field teams;
- Experience conducting data-quality checks and working with structured datasets, indicators, reference data and reporting schedules;
- Experience supporting users of web-based data systems, programme databases or digital data-collection tools;
- Experience producing data summaries, routine reports, dashboards or information products from validated data;
- Experience documenting data flows, procedures, business rules, issue logs or standard operating procedures;
- Experience supporting training, user onboarding or field-level technical guidance; and,
- Experience working across several programmes or operational portfolios is an advantage.
SKILLS
- Strong data-management and quality-assurance skills, with close attention to accuracy, consistency and confidentiality;
- Ability to coordinate effectively with programme focal points, field staff and multidisciplinary technical colleagues;
- Working knowledge of spreadsheet, database, data-collection and reporting tools; knowledge of relational databases, Power BI, Kobo or comparable tools is an advantage;
- Ability to interpret indicator definitions, validation rules, reporting requirements and data-flow documentation;
- Ability to identify, document, communicate and follow up data-quality and system-use issues in a structured manner;
- Good analytical, organisational, training and user-support skills;
- Sound awareness of data protection, access control, confidentiality and responsible data management; and,
- Ability to manage work across multiple programmes and competing reporting cycles while meeting deadlines.
Languages
- For all Applicants, fluency in English is required (oral and written).
- Working knowledge of Pashto or Dari is required.
- Fluency in all national language(s) are highly advantages.
Note: Qualified female candidates are highly encouraged to apply.
