VolRep Processing Assistan

CHA is dedicated to creating an environment where all staff members are committed to our core values and principles. We believe that our employees play a crucial role in maintaining the integrity and excellence of our organization. Therefore, we have outlined the following core commitments and expectations that all candidates must adhere to:

1. Adherence to CHA's Policies and Procedures: All candidates must adhere to CHA's policies and procedures, these guidelines are designed to ensure a safe, fair, and efficient working environment. Compliance with these policies is fundamental to maintaining the standards and quality of our operation
2. Protection from Sexual Exploitation and Abuse (PSEA): CHA has zero tolerance for sexual exploitation, sexual harassment and abuse. All candidates, employees, associates, and partners must comply with the PSEA policy.
3. Ethical Conduct and Integrity: Candidates are expected to maintain high standards of ethical conduct and integrity in all their professional dealings. This includes avoiding conflicts of interest, maintaining confidentiality, and adhering to anti-fraud and anti-corruption guidelines​​.
4. Commitment to Non-Discrimination and Diversity: CHA is committed to fostering a diverse and inclusive work environment. Candidates must respect and promote diversity and non-discrimination based on race, gender, age, or any other protected characteristic​​.
5. Child Protection: Candidates must adhere to the Child Protection Policy, ensuring the safety and well-being of children in all CHA activities.
6. Environmental and Social Safeguards: Candidate must follow CHA's Environmental and Social Safeguard Policy to minimize environmental impact and ensure sustainable practices in all projects and operations​​.
7. Confidentiality and Data Protection: Candidates are required to maintain the confidentiality of all CHA data and information.

All selected candidates will be expected to adhere to these standards and principles. To ensure compliance, candidates will undergo rigorous reference and background checks. These checks will include the verification of academic credentials and employment history. Selected candidates may also be required to provide additional information to facilitate these checks.

By joining CHA, candidates commit to these core values and contribute to our mission of providing humanitarian assistance with the highest level of integrity and professionalism. We look forward to welcoming dedicated individuals who share our commitment to making a positive impact.

• Support the implementation of Voluntary Repatriation (VolRep) processing activities at designated border and reception facilities.

• Verify VolRep documentation and ensure compliance with UNHCR operational procedures and SOPs.

• Facilitate the smooth processing of returnees throughout all operational stages.

• Coordinate effectively with Registration, Protection, Border Monitoring, Transportation, and government counterparts.

• Maintain accurate operational records and documentation.

• Provide clear information and guidance to returnees regarding VolRep procedures, assistance packages, and available services.

• Ensure timely submission of operational statistics, reports, and supporting documentation.

• Assist in resolving operational challenges during daily processing activities.

• Maintain effective communication and coordination with UNHCR staff and implementing partners.

• Prepare daily, weekly, and monthly operational reports.

• Support border monitoring and protection activities whenever required.

• Perform any other duties assigned by the Line Manager. 

• Bachelor's degree in Business Administration, Public Administration, International Relations, or another relevant field.

• Minimum 3 years of experience in refugee operations, voluntary repatriation, border management, humanitarian assistance, or project implementation.

• Previous experience with UNHCR or an international NGO is highly desirable.

• Good understanding of VolRep procedures, refugee documentation, and humanitarian operational standards.

• Strong organizational, coordination, and communication skills.

• Ability to work under pressure in a dynamic border environment.

• Fluency in Pashto and Dari; English language skills are an advantage.

• Proficiency in Microsoft Office applications, particularly Word and Excel. 

Interested and qualified candidates should send us their information using the link below.

https://manage.cha-net.org/jobs/6a4c83b6c0442d075beeeb89

for more information please contact to this number: 0729128549