The ICRC is a neutral, impartial and independent organization. Its exclusive humanitarian mission is to protect the lives and dignity of victims of armed conflicts and other situations of violence and to provide them with assistance. The ICRC endeavours to alleviate suffering by promoting and strengthening humanitarian law and universal humanitarian principles.

Purpose

• ICT Specialist 2 assists the ICT Helpdesk and Manager in supporting staff need and installing ICT systems and infrastructure as needed. The role also required to support INFRA/Telecom Engineer in Kabul and travels to field offices when required.

Main Responsibilities:

Functional Responsibilities:

• Installs, troubleshoot, repairs, and monitor ICT equipment’s and services in line with ICRC standards and policies.
• Local network maintenance and installation including cabling, switches, wireless controller, firewalls, VPNs, VoIP, HF/VHF configuration.
• Provides technical support to user, infrastructure systems and services.
• Briefs end-users on standard computer systems (hardware, software and telecom)
• provides technical advice and assistance with ICT equipment and its use and provides remote support when needed.
• Manages inventory and stock by monitoring database(s) and carrying out regular physical checks.
• Allocates equipment in an efficient manner, considering users' needs and ICRC policies.
• Keeps track of equipment allocations dispatches equipment and follows up on shipments to and from other ICRC sites.
• Install and troubleshoot VSAT/Satcom, Power backup systems, voice/VoIP services, and radio telecom (HF/VHF)
• Provide necessary support to colleagues in field to maintain a very good level of ICT and Telecom Support.
• Ethernet and WLAN installation and troubleshooting (incl. AP, Bridged, Repeaters)
• Monitoring of ISPs WAN for its stability and improvement and handles relations with the internet service provider regarding fees, level of service, etc., in collaboration with the administration.
• Keeps technical documentation up to date for all IT installations and troubleshooting.
• Takes part in discussions on new information management practices and is involved in projects and/or contributes to the development of new information management tools.
• Collaborate with ICT Manager to submit the periodical technical plan and manage technical visits for each structure.
• Any other task assigned by mission leadership and/or supervisor.

• Minimum bachelor’s degree in ICT systems, Radio Telecommunications, or similar related fields.
• Vocational training in Information Technology, telecommunication, or similar fields.

At least 4-5 years of experience in previous ICT support position or related fields are required.

• Experience in first level support, LAN/WAN, Cyber Security and Cloud computing.
• Experience in Telecom; VHF, Repeater interconnection system, SIP, Satellite, Telephony and VSAT Certified Hands-on Specialist will be an asset.
• At least 2-3 years’ experience of troubleshooting in ICT Service catalog (e.g., Workplace services, telecommunications, Networking, user support, and related fields).
• Good command of spoken and written English.
• Good clarity on oral communication both in English and the local languages.
• Demonstrated ability to resolve ICT problems both independently and collaboratively.
• Good knowledge of country and country terrain.
• Experience working in an international humanitarian environment and mixed culture or working with ICRC is an asset.
• This position may require the individual to travel to other provinces of Afghanistan for the ICT support and telecom Project implementations.

Please click on the ICRC career page link to make an account; once made, sign in and apply for the position. Creating an account on our career page is required, and you will be unable to apply for any ICRC employment without one. The ICRC recruitment module is for online employment with grades B1 and up.

Important Notice:

“The ICRC values diversity and is committed to create an inclusive working environment. We welcome applications from all qualified candidates. Female applicants are encouraged to apply.

CVs received will be subject to the rules of the Data Protection of the ICRC (Data Controller) and will only be used for the purpose they were sent for and will not be kept after the end of the process or shared with third parties without consent of the sender.

https://www.icrc.org/en/publication/4261-icrc-rules-on-personal-data-protection#

Important Notice:

The ICRC recently noticed that a number of individuals and online pages are offering fake services in the name of the organization in return for money. Please note that all ICRC services are completely free of charge and at no point the organization or its staff would ask for money be it during its recruitment process or any other services in the country. Please remain cautious and avoid sharing your personal information through online links. We thank you in advance for your understanding.

 اطلاعیه مهم:

 کمیته بین المللی صلیب سرخ (آی سی آر سی) اخیراً متوجه شده است که تعدادی از افراد و صفحات آنلاین در بدل دریافت پول خدمات جعلی را به نام این سازمان ارایه میکنند. لطفاً ، متوجه باشید که همه خدمات آی سی آر سی کاملاً رایگان است و این سازمان یا کارمندان آن هیچ وقت درخواست پول را در مراحل استخدام یا انجام خدمات دیگر در کشور نمیکنند. لطفاً محتاط باشید و از شریک ساختن معلومات شخصی در لینک های آنلاین خودداری نمایید. پیشاپیش از شما سپاسگزار استیم. 

مهمه خبرتیا:

 پدې وروستیو کې د سره صلیب نړیوالې کمېټې (آی سي آر سي) ولیدل چې یو شمیر کسان او آنلاین پاڼې د پیسو په بدل کې د دغه سازمان په نوم جعلي خدمتونه وړاندې کوي. مهرباني وکړئ په یاد ولرئ چې د آی سي آر سي ټول خدمات په بشپړ ډول وړیا دي او دغه سازمان یا کارکونکي یې د ګومارنې په بهیر کې یا په هیواد کې د نورو خدماتو په بدل کې هیڅ وخت د پیسو غوښتنه نه کوي. مهرباني وکړئ محتاط اوسئ او د آنلاین لینکونو له لارې د خپلو شخصي معلوماتو له شریکولو څخه ډډه وکړئ. موږ ستاسو د پوهیدو لپاره د مخه منندوی یو.

The ICRC in Afghanistan announces its vacancies through ACBAR and Careers only.