Protection Case Management/ Case Worker

Ansari Rehabilitation Association for Afghanistan (ARAA) is a national, non-governmental, not-for-profit organization, established in 1992 for serving the people of Afghanistan through its operation in sectors of Health, Protection, agriculture/irrigation, water and sanitation, education, reintegration, social services, and construction, as well it has been established to provide humanitarian supports, based on the principles of human rights, Islamic and cultural values of our country, and environmental and socio-economic sustainability to the vulnerable people of Afghanistan.

In continuation of its 2026 program operational plan, ARAA is seeking for a qualified person to apply for this position.

Under the direct supervision of the Protection Case Management Project Manager:

• Act as the primary focal point for Persons with Specific Needs (PSN) and Protection Case Management (PCM) activities.
• Oversee the identification, assessment, and follow-up of PSN cases, ensuring timely and appropriate assistance.
• Develop individual case plans in collaboration with beneficiaries, ensuring that the best interests of the individual are prioritized.
• Develop and maintain referral pathways for PCM cases requiring specialized services (e.g., cash assistance, medical care, legal aid, and psychosocial support).
• Organize monthly coordination meetings with relevant agencies, PCM Network members, and stakeholders to strengthen referral pathways and inter-agency collaboration.
• Advocate for the needs of vulnerable individuals, including women, children, persons with disabilities, and older persons, at both community and organizational levels.
• Build the capacity of the PCM network, including stakeholders and partner organizations, to enhance case management processes and coordination.
• Facilitate regular monthly meetings with network members to discuss case trends, challenges, and best practices in protection case management.
• Monitor case progress and ensure timely follow-up actions in line with agreed case plans.
• Provide regular updates, analysis, and reports on PSN/PCM activities to the Protection Officer.
• Act as a liaison between ARAA and other protection actors, local authorities, and service providers to strengthen the PSN/PCM response.
• Represent ARAA in protection working groups and coordination forums at local, regional, and provincial levels.
• Willingness to travel extensively. The position will cover Herat Province with District and Farah Province.

·    bachelor’s degree in Social Work, Sociology, Psychology, Law, or a related field (Master's degree preferred).

·    Minimum of 3 years of professional experience in case management or protection programming in humanitarian settings.

·    Experience working with PSN cases, including persons with disabilities, elderly individuals, and survivors of abuse, is an advantage.

·    Fluent in Dari and Pashto. Proficiency in English is highly desirable.

·    Commitment to ARAA and protection principles, including confidentiality and respect for beneficiary dignity.

·    ARAA is fully committed to the Prevention of Sexual Exploitation, Abuse, and Harassment (PSEAH). We maintain a zero-tolerance policy toward any form of sexual exploitation, abuse, or harassment. All staff, consultants, and partners are expected to uphold the highest standards of ethical conduct and to adhere to ARAA’s PSEAH policies and safeguarding principles.

·    Ability to work under pressure and in emotionally challenging environments.

·    Please submit your CV and cover letter to hr@hrt.araa.org.af and clearly write the vacancy number, job title and duty station in the subject line. Correspondents without a subject line will not be entertained and only shortlisted candidates will be contacted.

·    Please also note that:

·    Only shortlisted applicants will be asked for an interview.

·    ARAA retains the full right to cancel or amend this announcement and associated actions.

·    In case you did not hear from our side latest after two weeks, it means that your application is not considered for the position.