Community Outreach Focal Point

Ansari Rehabilitation Association for Afghanistan (ARAA) is a national, non-governmental, not-for-profit organization, established in 1992 for serving the people of Afghanistan through its operation in sectors of Protection,  water and sanitation, education, reintegration, emergency response, and social services, as well it has been established to provide humanitarian supports, based on the principles of human rights, Islamic and cultural values of our country, and environmental and socio-economic sustainability to the vulnerable people of Afghanistan.

In continuation of its 2026 program operational plan, ARAA is seeking a qualified person to apply for this position.

In simple terms, COFPs act as a point of contact and support for COVs, as well as carrying out community engagement activities. Their responsibilities include:

·     Supporting the selecting a team of Community Outreach Volunteers (COVs) to serve their community, ensuring that the selection of volunteers meets the criteria outlined in the COV TOR (including gender criteria).

·     With support from ARAA, training COVs on their roles and responsibilities, Code of Conduct, PSEA, and principles of ethical referral.

·     Providing day-to-day supervision of COVs, including conducting regular field visits to monitor COV activities and provide on-the-job training.

·     Conducting regular meetings with COVs to discuss issues highlighted by communities.

·     Compiling a monthly report summarizing issues highlighted by COVs, and sharing regional reporting Officer, with a particular emphasis on protection risks and humanitarian needs.

·     Taking a lead in community-led assessment such as participatory assessment in coordination with communities and guide COVs on facilitation.

·     Facilitating referrals through timely reporting of information collected by COVs about urgent protection risks/specific needs to the Program.

·     Providing COVs with accurate, up-to-date information about available donor /partner services and supporting them to disseminate information in their communities.

·     Recording feedback and complaints collected by COVs and at information desks for follow-up and reporting them to the CFM team/focal point in a timely manner.

·     Mapping the existing community structures and their roles and responsibilities.

Community engagement activities:

·     Running information desks at aid distribution points, to provide information about available services and support, and record feedback and complaints. These desks may be either static (e.g. a regular ‘help clinic’ at a community center) or roving (e.g. at distribution points).

·     Making regular visits to community venues, such as community centers or women’s centers, to share information and conduct awareness-raising sessions and community consultations.

·     Conducting other community engagement activities, as required.

·     Familiar with the districts/provinces they serve.

·     Hold a Bachelor’s degree in social work or any related issues.

·     Minimum of 2 years’ community work experience particularly in the field and in complex environments or 6 years’ experience working directly with communities in lieu of a university degree

·     Excellent communicators, with strong problem-solving and inter-personal skills.

·     Experienced in supervising staff or volunteers in field environments.

·     Strong networkers, with a good knowledge of community structures and leadership networks.

·     record of good performance from the previous employer.

·     Ability and willingness to travel to IDP areas at short notice during working hours.

·     Ability to understand protection and analyze the situation of IDPs in Good English Writing, knowing Pashto is an asset.

·     Respect the organizational culture and commit to the Code of Conduct.

·     having knowledge of protection, protection mainstreaming, GBV, Child/ women protection, PSEA, and code of conduct.

·     ARAA is highly committed to the prevention of Sexual Exploitation and abuse (PSEA) and code of conduct and has a zero-tolerance policy with regard to sexual exploitation and abuse. It is considered serious misconduct and can have severs consequences. Therefore, the recruited staff should highly commit it this policy.

Please submit your CV and cover letter to hr@hrt.araa.org.af and clearly write the vacancy number, job title and duty station in the subject line. Correspondents without a subject line will not be entertained and only shortlisted candidates will be contacted.

 Only shortlisted applicants will be asked for a written test and interview.

ARAA retains the full right to cancel or amend this announcement and associated actions.

In case you did not hear from our side latest after two weeks, it means that your application is not considered for the position.

Failure to provide the required documentation or submission beyond the closing date will result of applicant rejection from further consideration.